Salary: £55,394 – £57,417 (including local weighting and market )
Hours: 37 hours per week
Are you capable of making clear decisions around threshold for cases and leading the team by providing support and challenge to ensure delivery of high quality services? Then we have a Team Manager role available for you in the Safeguarding and Family Support service.
As a Team Manager you will:
- Lead, manage and be accountable for a team of Assistant Team Managers, Senior Social Workers, Social Workers and other professionals in the delivery of statutory and legislative duties and requirements.
- Lead the team to safeguard and promote the welfare of vulnerable children and young people in Slough whilst effectively managing risk.
- Ensure the key performance targets as they apply to the team, the service and Slough Children First are met.
- Carry out this role in a collaborative manner that promotes equality of opportunity and joint working with other teams across Slough Children First and partners, while challenging and supporting the team to ensure timely and suitable outcomes for child, young people and their families.
- Take a leading role in promoting, delivering and embracing Slough Children First’s values– Child focussed, Honest and respectful, Improving constantly, Looking ahead and Delivering together – to your team and peers to help deliver our vision of making our children safe, secure and successful.
- Ensure that all multi disciplinary resources are available to ensure that the quality of practice with children, young people and families is of a consistently high quality, is cost effective and quality service standards are met, taking remedial action where this is not the case.
If you’re looking for a new challenge and want to be art of an exciting time for children’s services in Slough then come and join us.
- As a member of Slough Children First’s management team, lead the team providing appropriate support and challenge to ensure the delivery of high quality services, accurate and timely case file records and the effective use of resources to statutory and legislative requirements
- To oversee the distribution of caseloads to ensure that the child or young person’s needs are met appropriately.
- Make clear decisions around threshold for cases that are part of legal planning meetings, strategy decisions, ensuring at each point risk is evaluated and decisions are recorded on the case file. This is not limited to but to include:
- Chair strategy meetings, making decisions about whether S47’s are undertaken and signs off S47 reports
- Quality assure and sign off all reviews, reports and assessments
- Quality assure and signs off court reports
- Quality assure and agree care plans
- Sign off key decision making points with quality assurance undertaken and the provision of regular management oversight on case files
- Carry out regular quality assurance activities including observations, case reviews, team and peer moderated audits that collaboratively involve social work staff to support their professional development, improve the consistency of practice and seek the views of families.
- Use all available performance information and audit outcomes to efficiently manage their team, translating this information in a meaningful way so that all members of the team understand what it is saying and what they need to do.
- Attend Head of Service Performance clinics with a clear narrative for performance in their team and actions to be undertaken to address areas for development.
- Present to Heads of Service on legal matters
- Create, implement and monitor a team plan which links to service and strategic objectives with the overall aim to improve performance.
- Responsible for the regular and effective appraisal of staff performance through Slough Children First’s appraisal process in order to provide clear direction and challenge to prevent drift and delay.
- Responsible for tackling under-performance and performance issues, sickness absence, conduct and grievances as required both informally and formally and within Slough Children First’s policy frameworks.
- Directly supervises the Assistant Team Managers and Senior Social Workers in the team as per Slough Children First supervision policy.
- As part of Quality Assurance activities, ensure that there is effective direct work undertaken with all children and young people with the voice of the child clearly recorded on case files.
- Support all members of the team to actively seek the views of children and families to inform practice in individual cases and uses this feedback to shape the team, its learning and feed into the overall strategic direction of Slough Children First.
- Leads team meetings to a high standard, ensuring that service and corporate messages are cascaded to the team in a timely way and supporting effective two way communications back up to managers from the team.
- Ensure that all members of the team have the capacity to attend training to support their on-going professional development and enable continuous improvements in practice
- Assist and encourage the professional development of the Assistant Team Manager, providing them with opportunities to grow and develop to become Team Managers.
- Maintain own professional development through training and other suitable mechanisms and keep up to date with changes in national, regional and local policy initiatives that will impact on the delivery of services and respond accordingly.
- Supports the Assistant Team Manager to make effective day to day use of all available professional resources, addressing barriers and issues across Slough Children First and with partners where required through the development and maintenance of professional links with partner agencies and the voluntary sector, whilst supporting the links of the Assistant Team Manager.
- Manage the complaints relating to your team effectively and to a high standard in line with Slough Children First’s complaints procedure ensuring they are dealt with promptly and feedback/learning from complaints is delivered back to the team.
- Ensure the effective deployment, monitoring and management of delegated budgets, approving individual case expenditure as authorised up to the value of £1000 whilst maintaining an awareness of the implications of decision on Slough Children First budgets.
- Represent Slough Children First’s values, leading by example in the delivery of these and setting a positive culture within your team, service and Slough Children First; challenge behaviour when it is not aligned with our values and take appropriate action; support a professional in a respectful and child-focussed environment which supports Slough Children First’s vision.
- Ensure all interventions are conducted within an anti-discriminatory framework, and take into account issues such as race, gender, sexuality, disability etc, and deliver appropriate services to the diverse communities of Slough.
- Deputise for the Head of Service, undertake projects and other additional duties, as required. To undertake work outside office hours as necessary.
- Professional Social Work Degree or equivalent (Essential)
- Demonstrable working knowledge of the legislative framework and relevant guidance and procedures as appropriate to the post.. (Essential)
- Experience of managing qualified and unqualified social workers (Essential)
- Social Work England registered (Essential)
- Substantial experience of working at management level, involved in delivering services to children and in assessment of needs, case planning and/or case management. (Essential)
- Ability to analyse risk relating to child protection and to plan appropriate interventions. (Essential)
- Demonstrable experience of co-ordinating and managing the work of a team, balancing needs and resources to achieve a high quality service. (Essential)
- Proven experience in conducting appraisals/supervision that are reflective and strive towards the successful achievement of department/business objectives (Essential)
- Experience of successfully using performance management information to adhere to statutory timescales and effectively run the team (Essential)
- Experience of managing budgets (Essential)
- Acceptance and commitment to the principles of human rights and equality and how they underpin practice (Essential)
- Is skilled in the understanding and application of the statutory framework underpinning social work (Essential)
- Specialist knowledge of one or more key issues affecting children and their families. E.g. Domestic Abuse, Mental Health, Radicalisation, Neglect, Contexual Safeguarding (Essential)
- Knowledge and demonstrable experience of the application of systemic interventions and methodologies on social work practice (Essential)
- Computer literate with knowledge of Microsoft Office packages (Essential)
- Significant experience in the use of electronic case management systems to effectively manage cases to a successful resolution (Essential)
- Post graduate qualification or equivalent, or the willingness to work towards (Desirable)
- Current UK driving license and access to a vehicle (Desirable)
If you would like to apply for this post, please use the application form to submit your CV and apply online. Once submitted we will be in touch shortly to discuss your application. if you have any questions, please email firstname.lastname@example.org.