Salary: £35,338 – £40,536 (including local weighting)
Hours: Full time 37 hours per week
Do you have experience working with children, young people, and families with a range of complex needs?
If so, then now is an exciting time to join Slough Children First as we look to recruit a Targeted Family Support Team Leader in Early Help service.
As a Team Leader you will be key to ensuring appropriate holistic interventions are delivered to children and their families in a timely way.
You will ensure that the needs of children and young people are being met through robust and thorough assessments, developed action plans and co-ordination of the team around the child and their family process.
- Organise, develop, and motivate employees within the Early Help Service.
- Management of performance, appraisals, training and development requirements, recruitment and selection, discipline and grievance, absence management.
- Constructively and proactively contribute to the business and annual planning processes, ensuring clarity of performance indicators and targets to implement agreed service plans and meet customer expectations.
- Ensure the provision of services and provide information in accordance with organisational procedures and guidelines.
- Work collaboratively with colleagues and other stakeholders to achieve objectives and deliver high performance outcomes.
- Provide advice and guidance to service users on processes and enquiries using experience and judgement to resolve escalated problems and queries, referring serious issues as necessary.
- Build effective relationships with service users, including internal and external professionals to ensure smooth delivery of tasks and activities to provide high levels of service quality.
- Proactively network and engage with organisations to gather ideas and good practice examples that can be built upon for the benefit of the service.
- Determine most cost-effective use and deployment of resources to achieve service objectives ensuring compliance with statutory and financial obligations.
- Ensure compliance with financial and management control policies and criteria.
- Handle and process computerized data and information with care, accuracy, confidentiality, and security.
- Manage the planning and delivery of work programmes / workloads within area of responsibility to achieve a quality service and compliance statutory requirements including Working Together to Safeguard Children (2018).
- Assist in development of project work, working with colleagues to provide information and feedback.
- Plan, prioritise and deliver allocated work within agreed processes and frameworks, including co-ordinating work of others.
- Uphold and role model the Values and behaviours of Slough Children First and ensure that all activities are consistent with organisational and public service values.
- Challenge any inappropriate behaviours as necessary.
- Work inclusively, with a range of diverse stakeholders, to promote equality of opportunity, support the council’s policies and procedures to generate a positive environment and culture and remove barriers to accessing services.
- Adhere to safe working under the health and safety policy.
- Work alongside colleagues in the maintenance of a safe working environment reporting incidents, accidents, repairs promptly, taking appropriate action as required.
- Have regard to, and comply with, safeguarding policy and procedure as appropriate.
Education, Training & Experience
Educated to Degree level or equivalent within relevant professional or technical area. Practical knowledge of applied business practices including understanding of relevant legislation. May require additional technical or specialist training. (Essential)
Demonstrable commitment to continuous professional development.(Essential)
Demonstrable experience of successfully managing teams or providing high level advise working in relevant professionals or technical area; experienced and highly knowledgeable in professional or technical field. Demonstrating self-development and an enthusiasm for continuous learning.(Essential)
Experience of working successfully in internal and external teams, partnerships, and collaborative ways of working to support the development or implementation of new and flexible ways of working.(Essential)
Proven track record of embracing digital approaches and new ways of working to achieve more efficient working. (Essential)
Membership of a relevant professional body.(Desirable)
General & Specific Knowledge
Authoritative knowledge of relevant work areas, and demonstrable and significant experience of working in a customer facing organisation (Essential)
Knowledge and understanding of a range of relevant digital systems and processes and associated equipment(Essential)
Demonstrates an awareness of the values and behaviours expected from Slough Children First to promote a positive working environment and culture. Understands fairness and dignity and equality of opportunity at work and in service delivery. (Essential)
Ability to plan and organise work of self and others to produce a high level of output to quality standards. (Essential)
Experience in facilitating change, working collaboratively with colleagues and external partners, and a range of stakeholders across the community, motivating others to achieve continuous improvement (Essential)
Excellent written and oral communication, negotiating and influencing skills. Strong networking, collaborative, and presentation skills to relate effectively to employees, managers, members, the public and stakeholders and command their respect, trust and confidence (Essential)
Experience leading delivery of projects and/or programmes, demonstrating project management skills and experience (Essential)
Understanding of Health and Safety legislation and good practice and how it relates to themselves and others in the workplace (Essential)
Experience leading delivery of projects and/or programmes, demonstrating project management skills and experience (Desirable)
If you would like to apply for this post, please use the application form to submit your CV and apply online. Once submitted, we’ll be in touch shortly to discuss your application. If you have any questions, please email firstname.lastname@example.org. The deadline for submitted applications is 11pm on Sunday 31st July 2022.