Salary: £23,576 – £28,690 (including local weighting)
Hours: 37 hours per week
As a supervising contact worker you will make sure direct supervised contact activity for children and young people in the care of Slough Children First is of a high standard in relation to effective communication with all parties. You will undertake activity and interventions as agreed by the case holding social worker. You will be able to assess, manage and deal with challenging situations and attend meetings, reviews, case conferences and court hearings directed by the social worker.
For this role you will need to have experience with working in either a professional or voluntary basis with other people’s children, from diverse backgrounds with particular emphasis on the more vulnerable. You will need to have experience with professional colleagues such as social workers, independent reviewing officers, schools and foster carers.
- Ensure safeguarding of the child/children in all contact you supervise.
- Ensure direct supervised contact activity for children and young people in the care of Slough Children First is of a high standard in relation to effective communication with all parties involved including families, carers and others associated with the children and young people.
- Undertake activity and interventions as agreed by the case holding social worker, which support the plan for the child, young person & family. Activity could involve play, artwork or other activities.
- Build strong, effective relationships with the child, young person and family which support relationship and strengths based contact activity and encourages families to engage and interact according to the child’s needs.
- Assess, manage and deal with challenging situations.
- Be a source of practical advice and support, enabling the child, young person & family to build their capability to sustain change and function effectively within the community.
- Attend meetings, reviews, case conferences and court hearings (as directed by the case holding social worker) to provide information, insight and evidence which builds a comprehensive and rounded understanding of the child’s needs.
- Work as part of the team which may include answering queries as regards to contact issues.
- To safely transport children and young people within the borough and to contact venues nationally using the transportation applicable to the referral (for example, public transport or private car).
- To comply with the health and safety procedures required by the Local Authority when observing contact or travelling with children and families or associated persons.
- To be able to manually lift or handle children from car seats, ensuring that the appropriate policy is adhered to.
- Work collaboratively with other Supervising Contact Workers, Family Support Workers, Social Workers and Managers to contribute to the overall work and success of the team, and to ensure improved outcomes for children.
- To be able to record objectively the interaction between contact participants.
- To produce contact reports in the format required by the Local Authority which includes the use of a computer (Microsoft Word, Excel or PowerPoint).
- To report back to line manager, colleagues or professionals regarding the contact sessions on a daily basis as required.
- To be able to lone work.
- To attend child protection conferences, Statutory Child Care reviews, or planning meetings as required by the department. This may include attendance at court.
- To work within the legislative framework as required by the Local Authority and to ensure the delivery of service to vulnerable children and young people, observing departmental policies.
- To act appropriately on Referral and Risk Assessment documents from Referrers.
- To observe and comply with the Local Authority’s equal opportunities policy and to respect individuals regardless of their culture, disability or gender.
- Maintain high standards of professionalism which contribute to the level of confidence in Slough Children First.
- Attend all mandatory training in line with the requirements of the role as advised by your manager and other training as and when required
- Attend and participate in case and personal supervision on a regular basis
- Adhere to your line managers guidance and decisions
- Attend and participate in personal appraisal
- Adhere to all Trust policies and procedures at all times
- Positively demonstrate the values and behaviours required by Slough Children First at all times
- To undertake any other duties in line with the skills and experience of the role.
- Experience with working in either a professional or voluntary basis with other people’s children, from diverse backgrounds with particular emphasis on the more vulnerable (Essential)
- Experience of working with professional colleagues, such as Social Workers, Independent Reviewing Officers, Schools and Foster Carers (Desirable)
- Experience with working in a challenging environment (Desirable)
- Knowledge and commitment to equal opportunities (Essential)
- Knowledge of relevant policies in respect of Children Looked After (Essential)
- Knowledge of children’s development stages (Essential)
- Understanding of confidentiality as it applies to clients’ information and records (Essential)
Skills and abilities
- Ability to plan and organise contact programmes in the most cost effective way (Essential)
- Ability to communicate effectively with children and adults both verbally and in writing (Essential)
- To be able to use other methods of communication, i.e. sign language (Desirable)
- Ability to utilise supervision and consultation but also to be able to use own initiative (Essential)
- Ability to work with a changing and complex environment (Essential)
- Ability to supervise contact between a child and his/her family (Essential)
Qualifications and training
- Educated to GCSE (Grades A-C) or equivalent level qualification with a good level of numeracy and literacy (Desirable)
- NVQ/BTEC Level 3 or equivalent (Desirable)
- First Aid Certificate (Desirable)
If you would like to apply for this post, please use the application form to submit your CV and apply online. Once submitted we will be in touch shortly to discuss your application. If you have any questions, please email firstname.lastname@example.org. The deadline for submitted applications is 11pm on Sunday 28 November.