Salary: £23,576 – £28,690
Hours: 37 hours per week
Contract: Fixed-term until 31 March 2022
This role is part of a time limited transformation programme to build sufficiency across placements, including short breaks; delivering quality services; improving outcomes; and establishing best practice systems.
The successful applicant will help ensure all new arrangements are fit for purpose, cost effective and contribute to an effective Local Offer. Principles of co-production will inform all activity.
- Review and analyse monitoring information from short break related contracts and spot purchased packages of care to understand current use, demand and impact
- Undertake research to understand how short breaks contribute to the wider local offer and explore opportunities to collaborate with universal and targeted provision to promote inclusion
- Contribute to the development of specifications to procure and manage short breaks.
- Provide oversight of direct payment returns and compliance undertaken by Commissioning Assistant, providing reports as required to inform service development
- Support with the expansion of the direct payments offer and services across the child’s journey.
Research and Support
- Provide benchmark analysis to inform sufficiency planning and procurement
- Undertake an audit of all existing policy and procedures and support development of new processes including communication and training
- Undertake specific and directed reporting of monitoring data to inform commissioning of future services
- Undertake specific market research as requested in conjunction with the Contract Manager/ Commissioning Lead.
Provider and User Engagement
- Arrange all routine monitoring meetings according to the schedule and promote effective communication
- Provide first point of contact and support for all enquiries and communication from commissioned providers seeking to develop new arrangements
- Liaise with stakeholders including parents/carers to promote co-production at every point
- Support provider conversations to mitigate concern or lack of clarity, escalating where appropriate
- Work to improve the quality of service delivery and confidently develop systems/governance in relation to short break delivery.
- Support procurement tasks as necessary
- Undertake such other duties and responsibilities as may be reasonably required of a Commissioning Assistant
- Work flexibly and be willing to travel to meetings when required.
Education, Training & Experience
- Experience of working for, or with public organisations such as local authorities or NHS commissioning functions (Essential)
- Proven ability to manage information flow, use data base and an understanding of confidentiality (Essential)
- An understanding of how data can be used to inform planning or development of new arrangements (Essential)
- Experience of working in an environment where attention to detail is very important (Desirable)
- Proven experience of managing workloads, priorities and meeting deadlines (Essential)
General & Specific Knowledge
- Understand contract management and its importance in the commissioning cycle (Desirable)
- Demonstrate insight and understanding of the issues contracted providers might have when delivering services to children and young people (Desirable)
- Have effective communication skills to enable the flow of information Providers and team members (Essential)
- Support the development of written reports and briefings (Essential)
- Demonstrate insight and understanding of the principles of safeguarding (Desirable)
- Demonstrate an understanding of equal opportunities and how this principle is deployed in the contract management process (Essential)
- Be able to record, interpret and analyse financial information clearly and accurately (Essential)
- Handle sensitive and confidential information appropriately (Essential)
- Demonstrate self motivation and ability to work on own initiative and also within a team approach (Essential)
- Ability to approach problem-solving analytically and systematically to provide effective solutions (Desirable)
- Computer literate with knowledge and experience of Microsoft Office including Word, Excel, and must be proficient in the use of IT packages including databases and spreadsheets (Essential)
- Well developed written and verbal communication skills, including the ability to deal with members of the public and staff in a sensitive and professional manner both over the phone, and face to face (Desirable)
- Able to asses information and provide a recommendation based on own judgment. Experience of research to inform best practice (Essential)
- Ability to work within the Company’s policies and procedures (Essential)
- Proven ability to communicate effectively with stakeholders and engage them in service development using co-production principles (Desirable)
- Willingness to work out of hours when service demands (Desirable)
If you would like to apply for this post, please use the application form to submit your CV and apply online. Once submitted we will be in touch shortly to discuss your application. if you have any questions, please email firstname.lastname@example.org. The deadline for submitted applications is 5pm on Monday 31 May.