Salary: £29,621 – £33,859 (including local weighting of £949)
Hours: 37 hours per week
A fantastic opportunity has arisen to join the Early Help team within Slough Children First as a Senior Referrals Officer.
You will be working in partnership with the MASH team, reviewing and screening referrals made to the targeted early help service.
You will be making timely contact with young people, parents/carers and partners agencies to identify support required and ensure allocation to the appropriate parts of the service.
- To co-ordinate all referrals received into the Targeted Early Help service in line with service criteria.
- To communicate efficiently with all relevant professionals, children, young people and parents/carers.
- To follow through and signpost where appropriate, including undertaking urgent welfare checks where necessary.
- To safeguard and promote the welfare of children, young people and families.
- To ensure all child protection and safeguarding concerns are reported appropriately in line with Slough Children First policies and procedures.
- To undertake initial contact and screening within specified timescales to ensure children and young people receive timely and appropriate support, escalating concerns where safeguarding risks are identified.
- Record all relevant information on Early Help case management system within relevant timescales so management can review and allocate accordingly.
- To record all the work as per Slough Children First’s recording policy using the Liquid Logic system.
- To keep up to date with changing policies and legislation in relation to vulnerable children and young people’s rights.
- Ensure that Practice is in accordance with legislation and the council’s policies and procedures with particular reference to health and safety, child protection and safeguarding children.
- Represent the service t identified multi-agency meetings and panels, including step down and strategy meetings where appropriate.
- Carry out other duties that are consistent with the nature and grade of the post as maybe requested by the post holder’s line manager/service manager.
Education, Training & Experience
- Educated to ‘A’ level/NVQ Level 3 or equivalent with practical knowledge of applied business practice including, where relevant, basic awareness of relevant legislation. May require additional technical or specialist training. (Essential)
- Demonstrable commitment to continuous professional development. (Essential)
- Experience acquired through a combination of training and working in a relevant area; demonstrating self development and an enthusiasm to learn. (Essential)
- Experience of working successfully in teams, across teams and partnerships. (Essential)
- Proven track record of embracing digital approaches and new ways of working. (Essential)
- Membership of a relevant professional body (Desirable)
General & Specific Knowledge
- Good level of digital literacy, including proficient use of office software suites and flexible ways of working (e.g. video conferencing, remote working). (Essential)
- Interpret and analyse performance and finance information to feed into practice improvements and contribute to business planning. (Essential)
- Ability to plan and organise work to produce a high level of output to quality standards (Essential)
- Develop productive and collaborative working relationships with colleagues and stakeholders. (Essential)
- Excellent written and oral communication, negotiating and influencing sills. Good networking, collaborative and presentation skills to relate effectively to employees, managers, members, the public and stakeholders and command their respect, trust and confidence. (Essential)
- Knowledge and understanding of relevant work areas and demonstrable experience of working in a customer facing organisation. (Essential)
- Knowledge of relevant digital systems, processes and associated equipment. (Essential)
- Good numeracy and budget monitoring skills to interpret performance and finance information. (Essential)
- Demonstrates an awareness of the values and behaviours expected from Slough Children First to promote a positive working environment and culture. Understands fairness and dignity and equality of opportunity at work and in service delivery. (Essential)
- Understanding of Health and Safety legislation and good practice and how it related to themselves and others in the workplace. (Essential)
- Experience leading delivery of projects and/or programmes. (Desirable)
If you would like to apply for this post, please use the application form to submit your CV and apply online. Once submitted, we’ll be in touch shortly to discuss your application. If you have any questions, please email email@example.com. The deadline for submitted applications is 11pm on Sunday 20 February 2022.